Over the last year we have had some great feedback from our clients, and one thing that stood out to us was the clients weren't always clear on how much they were going to be charged from month to month. Our old price was set as £5 per user, per month and with some clients changing their user levels quite regularly, their monthly invoices were different all the time.
Earlier this year our team sat down to discuss if we could rework our billing system to make everything a lot simpler. We decided we could switch to a more traditional packages system. This would allow our clients, both old and new to understand their budgets for Incentive Maker. What we have now is four price packages.
The Bronze package is our small business / starter package. We have a few clients who just run 1 incentive a month and we understood that their impact on our servers was not significant, so we priced that at a nice entry level fee.
The Silver package, which has fast become our most popular package, was again aimed at our smaller clients, but who still only used a small number of games a month.
The Gold package has been built for our clients who need to run a lot of small incentive games each month. Some run games daily, and we wanted to make sure they had the flexibility to do that.
Our largest package, the Platinum package, is for our largest clients, who have large teams. Again this package comes with unlimited games, as different teams run different incentive games throughout the month.
We hope that our clients, and potential new clients appreciate the simplicity of our new billing system.